سياسة الشحن

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for more details.

  •     Processing Time:
    - All orders are processed within 1-2 business days (excluding weekends and public holidays).
    - Orders placed after 3 PM (local time) will be processed the next business day.
  •     Shipping Rates:
    - Shipping rates are calculated at checkout based on your location and the size/weight of your order.
    - We offer Express shipping within Bahrain and to other GCC countries (Kuwait, Saudi Arabia, UAE, Oman, Qatar).
  •     Shipping Methods & Delivery Times:
    Within Bahrain
      - Same or next day delivery.
      - Local carriers are used for fast and reliable delivery.
      
    To GCC Countries (Kuwait, Saudi Arabia, UAE, Oman, Qatar)
      - Estimated delivery within 3-10 business days.
      - We partner with trusted carriers for shipping across the GCC.

Note: Delivery times may vary depending on your location, local holidays, and external factors.

  •      International Shipping:
    - We currently do not offer international shipping outside of the GCC region.
  •      Order Tracking:
    - Once your order has been shipped, you will receive a tracking number via email.
    - You can track your order status directly on the carrier’s website.
    - If you have not received tracking details within 3 business days after placing your order, please reach out to us for assistance.
  •     Shipping Restrictions:
    - We do not ship to P.O. Boxes or military addresses (APO/FPO).
    - Please make sure your shipping address is complete and accurate to avoid delays or issues with delivery.
  •     Lost or Damaged Shipments:
    - If your order is lost or damaged during shipping, please contact us within 10 days of receiving your tracking information.
    - We will work with the carrier to resolve any shipping issues as quickly as possible.
    - We are not responsible for items once they are delivered to the address provided at checkout.
  •     Customer Responsibility:
    - Please double-check your shipping details at checkout. If there is an error in your address, please contact us as soon as possible to update it before shipment.
    - We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
  •     Returns & Exchanges:
    -  Please refer to our [Return & Exchange Policy] for more information.